'Regulated by RICS' for your peace of mind and protection

BCQS International is registered and Regulated by RICS in the Americas with respect to the newly created Valuers Registration Scheme. The scheme was created in response to recent financial crises and the demand from various stakeholders to improve the quality and consistency of valuations.

RICS (Royal Institution of Chartered Surveyors) is the world's leading professional body for qualifications and standards in land, property and construction. RICS Regulation monitors, guides and assists members and firms to comply with rules, regulations and ethical standards. RICS review and investigate complaints they receive about Members and/or regulated Firms and, where appropriate, take disciplinary action in cases where Members and/or regulated Firms fall short of the standards expected of them.

The advantages of using a firm 'Regulated by RICS'

CONFIDENCE – because regulated firms follow RICS Rules of Conduct (monitored by RICS Regulation), you know they are acting in your interest and committed to maintaining the highest levels of professional and ethical standards.

PROFESSIONALISM – you can be sure of clear, impartial and expert advice from qualified professionals.

SECURITY – you have the comfort of knowing that the firm:

- has a recognised procedure in place to help resolve any complaint as fairly and efficiently as possible
- provides consumer access to free independent redress
- has Professional Indemnity Insurance (PII) to protect you should you need to make a claim

CLIENT CARE – firm members and staff regularly update their skills and knowledge to ensure customers are treated fairly and receive the best possible service.

For more information visit www.rics.org